Frequently Asked Questions

All topics

• 1.Where can I see my booking history?

  You can view your current and past bookings anytime in the My Stay section of the app.

   

   

  Accommodation & Booking

• 2.Can I modify my booking after confirmation?

  Booking changes depend on the hotel's policy. Please check your booking details or contact the hotel directly.

  Accommodation & Booking

• 3.Can I book a hotel without creating an account?

  No. You need to sign in or create an account to manage your bookings and receive updates.

  Accommodation & Booking

• 4.How do I find hotels near my location?

  Enable your device's location service and use the Nearby feature to discover hotels around you.

  Accommodation & Booking

• 5.When will I receive my booking confirmation?

  Once your booking is successful, your confirmation will appear in My Stay and a notification will be sent to you.

  Accommodation & Booking

• 6.How do I book a hotel?

  Browse hotels, select your preferred room, choose your check-in and check-out dates, then complete your booking in a few simple steps.

  Accommodation & Booking

• 7.Can I cancel my booking?

  To cancel your booking, please contact the hotel directly by phone. Cancellation is subject to the hotel's cancellation policy.

   

   

   

  Accommodation & Booking

• 8.How can I contact the hotel?

  You can find the hotel's contact information on the hotel details page after making a booking.

  Accommodation & Booking